Legal

Privacy Policy

Last updated: April 2026

83DCreate is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

1. Who We Are

83DCreate is a UK-based 3D printing business trading as 83DCreate, located in Linton, Swadlincote, DE12 6QH. We are the data controller for the personal information you provide to us.

Contact: 83dcreate@gmail.com

2. What Data We Collect

We may collect the following personal data:

Name — to address you and fulfil your order
Email address — to communicate with you about your order or enquiry
Delivery address — to ship your order

We do not store payment card details. Payments are processed securely through eBay, Stripe, or bank transfer — each governed by their own privacy policies. We never see or store your full card number.

3. How We Collect Data

When you place an order through our eBay store or website
When you submit an enquiry or quote request via our contact form
When you email us directly

4. How We Use Your Data

To fulfil and deliver your order
To respond to your enquiries
To send order confirmation and dispatch notifications
To comply with our legal obligations

We will never sell your data to third parties or use it for unsolicited marketing without your consent.

5. Legal Basis for Processing

Contract performance — processing is necessary to fulfil your order
Legitimate interests — responding to enquiries and improving our service
Legal obligation — where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are typically retained for 6 years in line with UK tax obligations.

7. Third Parties

We may share your data with the following third parties only where necessary:

eBay — for orders placed through our eBay store
Stripe — for payment processing on direct orders
Royal Mail / courier services — to deliver your order
Formspree — to process contact form submissions

8. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (right to erasure)
Object to or restrict processing of your data
Request a copy of your data in a portable format
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email us at 83dcreate@gmail.com.

9. Cookies

Our website does not use tracking or advertising cookies. We may use essential cookies to ensure the site functions correctly.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data:

83DCreate
Linton, Swadlincote, DE12 6QH
83dcreate@gmail.com